This Delivery Policy applies to the digital mobile-repairing educational PDF/course sold by ecomLearn, operated by Vivek Gupta, through ecomlearn.in.

1. Delivery type

The product is digital. No physical book, tool, device or other parcel is shipped. No physical shipping or courier fee applies.

2. Expected delivery time and method

After successful payment confirmation, the download/access link is intended to be available immediately on the on-screen confirmation and sent through WhatsApp to the mobile number supplied at checkout. Actual availability can be delayed by bank/payment-provider confirmation, network interruptions, messaging restrictions, an incorrect mobile number or a technical issue.

3. If the link does not arrive or work

First, confirm that the payment status is successful and check the confirmation screen and WhatsApp messages, including message requests or blocked messages. If the link is missing, broken or inaccessible, contact us at care@ecomlearn.in or call/WhatsApp +91 7800959794. Provide the name and mobile number used for the purchase, purchase date, amount and transaction/order reference. We will verify the transaction and, where it is confirmed, help resend or restore the download/access link. Please do not send an OTP, PIN, CVV, password or full payment credentials.

4. Customer responsibility

Please enter a reachable mobile number and use a device, browser or PDF reader that supports the supplied file. You are responsible for maintaining a personal copy of downloaded material. If your phone number changes or you lose the link, contact support with enough information to verify the original order.

5. Access period and updates

We intend to provide lifetime access and free updates for the purchased product while the product remains supported and available. If access is interrupted by a technical issue, contact us so that we can reasonably assist. Free updates means updates to the purchased product that we choose to release; it does not promise a fixed update schedule, new products, one-to-one training or repair services unless explicitly stated on the purchase page.

6. Failed or duplicate payments

If money is debited but the payment/order fails or the product is not provided, contact us for investigation under the Refund & Cancellation Policy. Duplicate payments for the same product can also be reviewed under that policy. Some failed transactions may be reversed automatically by the bank or payment provider.

7. No physical delivery

All delivery references on the website relate to digital access. If any future offer includes a physical item, its shipping charges, delivery area and timeline will be disclosed separately before payment.

8. Contact

Support hours are 10:00 AM to 6:00 PM, Monday to Saturday (IST). Contact Vivek Gupta at care@ecomlearn.in or +91 7800959794. Business location disclosed on this website: Uttar Pradesh, India.