Effective date: 13 October 2026
For purchases, digital delivery, payment issues, privacy requests or complaints relating to ecomLearn, please contact the operator using the details below.
To help us resolve your request, include the name and mobile number used at checkout, purchase date, amount and order/transaction reference if available. For payment issues, you may attach a redacted transaction screenshot showing the relevant debit. Do not send full card numbers, CVV, UPI PINs, banking passwords or OTPs. Please do not include unrelated personal or financial information.
Name and designation: Vivek Gupta, Proprietor and Grievance Officer
Email: care@ecomlearn.in
Phone: +91 7800959794
Hours: 10:00 AM to 6:00 PM, Monday to Saturday (IST)
We aim to acknowledge complaints within 48 hours and address them within one month of receipt, or within any different mandatory statutory period that applies. If we need transaction details or other information to investigate, we will explain what is reasonably needed. Nothing in this process prevents you from contacting a competent consumer authority where legally entitled to do so.
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